Client Support
If you're an existing DRA Digital customer, use this area to submit a support ticket or check an existing request relating to your website, hosting or other active services.
Before you submit a ticket
Include the details that will help.
The more detail you include, the easier it is to check the issue and respond properly.
- Your website address or service, if relevant
- What the issue is
- What you were doing when it happened
- Approximately when it happened
- Error messages or screenshots, if possible
Website issues
Use Client Support for errors, broken pages, form problems or unexpected issues affecting a website currently hosted or managed by DRA Digital.
Hosting and account help
Submit a ticket for hosting, email setup, SSL, backups, migrations or questions about an existing DRA Digital account or service.
Paid WordPress help
Content edits, design changes, troubleshooting and other paid WordPress work are separate from Client Support. Please use the contact form to ask about WordPress help and changes.
Client support tickets
Submit or check a support ticket
Existing customers can use the area below to create a new support ticket or check the status of an existing request.
For paid WordPress help and changes, general enquiries, or if you can't log in to your account, please use the contact form.
